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This document contains known issues for Acrobat DC not covered in the Acrobat and Reader documentation. Adobe identified the following issues at the time Acrobat DC was released. Separate help documents or release notes cover issues that arose since the release. If an update fixes an issue, the version number is noted.

Bugs associated with an issue in this document appear in brackets [ ]. Legal Notices Online Privacy Policy. Go to Adobe Acrobat User Guide. Problem : Acrobat DC does not launch if an offline uninstall and reinstall is performed using same Serial Number. On the Sign-In screen, choose to sign in now. Acrobat will launch successfully. Problem: There is no option to disable smoothening for pen annotations on touch devices. Problem: Get a Link Spinner rotates infinitely on the transition from online to offline mode.

Edit Page Content. Problem : Arabic text is corrupted when you start editing existing text in Traditional Arabic. Problem : Context menu options are missing if Acrobat is uninstalled and reinstalled when ContextMenuShim. Fill and Sign.

Problem : Not able to scroll in a touch device via flick or scroll action. Problem: Fields from the dropdown menu do not get placed on the form, via keyboard, when the application is resized. Problem : When installing Acrobat an error dialog "Source file not found" is displayed when the installer file is extracted to a path containing local characters.

Problem: Acrobat sign-in screen displays a message on the first launch to update Windows and related apps when you log in to Windows using a non-admin account. Problem: Multimedia files are rendering in a distorted way. Problem: In case of remote login notifications gets blocked. Organize Pages. Problem: "InsertFromWebPage" option is enabled for a signed doc.

Problem : Create PDF fails to convert a specific xlsx file. Problem : [Mojave Problem: Intermittent: An error is displayed on saving a redacted file when overwriting an existing PDF file during the save operation. Problem : Unusually fast scroll pace observed on a document with pages of different sized when scrolled using the touchpad.

Problem : Regression: Enhance is not working on adjusting enhancement levels using mouse scroll. Problem: Cloud-powered search is showing some gibberish suggestions under the Suggestions section in the autocomplete list of the Find tool.

Send Mail. Problem : Not able to use Outlook's other windows while outlook Draft message window is active launched through Send File as attachment. Services Integration. Problem : When compatibility mode is On, sign-in is not remembered in Reader. Problem : [New Share in Reader] [Intermittent] Invite people workflow is failing for signed out user.

Problem : Incorrect participant status is shown in For Signature tab if one of the participants is the sender in Adobe Sign workflow. Unified Share. Problem : In Reader sandbox mode, a warning dialog appears when a user tries to send a file as an attachment via Gmail for the first time. User Interface. Problem : [Mac] User cannot scroll horizontally with Track-pad. These dialogs are scaled on their relaunch. Web Capture. Sign in to your account. Sign in. Quick Links View your apps Manage your plans.